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Are
you a Medicare Part D Pharmacy?
Are you a compliant with CMS
regulations that “require” a Quality Assurance
program to be in place? CMS regulations under
§423.153 requires a Quality Assurance program.
Many PDP and MA-PD Pharmacy Contracts already
“require” compliance.
Will you pass their audits?
Not sure what to do?
Have questions about this requirement?
Let PPA help you comply!
Overview of the PQC Program
PQC ® is a continuous quality
improvement system that was developed for the
purpose of providing risk management services to
pharmacists. It strives to reduce medication
errors in the pharmacy by offering methods for
improvement and a feedback system that allows
the pharmacist to elevate the quality of patient
care. It promotes a non-punitive, blame free
environment that recognizes that pharmacists are
human and that humans make mistakes.
The continuous quality
improvement program is a two part system
(Sentinelsm System and
Quality Managersm audit system)
that enables a pharmacy to identify, document
and analyze workflow through a simple web based
data entry system. The Sentinelsm
System offers a standardized workflow system
for the pharmacy to set up based on “best
practices”. The Quality Managersm
audit system directs that the pharmacy
collect daily records of mistakes, near misses
and errors on an audit form and then enter this
information into the secure PQC database. The
pharmacist, or other personnel preparing the
audit form, is asked to indicate where in the
process the quality related event (or QRE) was
caught and corrected, what type of QRE it was,
where it was made, and whether or not it reached
the patient. The data is then transferred into
the pharmacy’s database. Once information is
recorded for a few days, the pharmacist is able
to format graphs and charts of entered data and
is able to track medication errors and quality
failures within the pharmacy and establish plans
of improvement.
PPA is offering the Pharmacy
Quality Commitment Program at a special
discounted price to our members.
Regular retail price is $300 for the initial
year. PPA members may purchase for only $250.
Annual renewal is $200.
Click here for the PPA Order
Form For
More Information, see
In less than 5 minutes a day, the
Quality ManagerSM on line reporting
system allows you to track errors and successes:
according to the day of the week, type of error,
name of drug and where the errors most often
occur. This information will be protected!
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